UOOTD Guides
Bag size, materials, and care.
Check what is listed, ask us to confirm what is missing, and choose with the details you need.Size Guide
Compare the listed width, height, and depth with a bag you already use. Check handle drop, strap length, and weight separately. If a measurement is missing, ask Customer Care to confirm it before ordering.
Photos can help you compare shapes, but do not assume they show a bag to scale. Ask us whether your phone and everyday essentials fit if the listed dimensions do not answer that question.
Material & Care
Read the written details for exterior, lining, hardware, and finish. A photo alone does not confirm leather type, metal, stone, or coating. Ask us to confirm any missing details.
Follow the care instructions supplied for your item. If no instructions are available, contact Customer Care before applying cleaners or treatments.
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Questions customers ask before checkout
Check the details before you order, or contact us with a product or order question.How do I check bag measurements?
Check the product page for width, height, and depth. Ask us to confirm missing measurements, handle or strap drop, and weight before ordering.
How do I confirm a material or finish?
Use the written product details. A photo alone does not confirm a material, metal, stone, or finish. Send us the product link if this information is missing.
Where can I ask about care instructions?
Follow the care instructions supplied for your item. If none are available, contact Customer Care before using cleaners or treatments.